Contact
SMS Notifications
Reach your customers instantly via SMS.
Core Benefits
- ✓Single and bulk SMS sending
- ✓Quick SMS from the customer profile
- ✓Integration settings are managed from the panel
- ✓Automatic post-sale notification templates
SMS is still the most effective channel for customer communication
A customer who orders glasses calls to ask "when will they be ready?" Automatic SMS updates reduce phone traffic and increase customer satisfaction. The Optik Panel SMS module lets you send SMS from a customer card or by bulk selection.
Use cases
The most common SMS scenarios in optical stores:
- Order-ready notification
- Contact lens renewal reminder
- Eye exam / appointment reminder
- Campaign and discount announcements
- Store-credit payment reminder
Related Features
Sales & Customer CRM
Manage cash and store-credit sales with a professional sales screen; access customer history instantly.
Digital Prescription Archive
Digitize eyewear and contact lens prescriptions securely. Complete prescription records including SPH, CYL, AXIS and PD values.
Multi-Branch Management
Manage the revenue, stock and staff performance of all branches centrally with the admin panel.